Terms of service

What Merc does each month, what we need from you, and who is responsible for what. Last updated 17 October 2026.

These terms apply between Brightlane Solutions Private Limited, Jhunjhunu, Rajasthan 333001, India ("Merc") and the business that signs up for the service ("you"). A written engagement letter or message confirming your fee forms part of these terms.

What we do

What you do

Responsibility

Under GST law the registered person remains responsible for the returns and the tax. We prepare returns with due care from the documents you give us. We are not responsible for errors caused by missing, late or incorrect documents, or for late fees and interest caused by late documents, a late OTP or late payment. If a mistake is ours, we correct it at no charge and pay any late fee caused by our delay.

Fees

A fixed monthly fee, agreed with you in writing before we start, payable each month in advance. We tell you at least one month before any change.

Not included

Unless agreed separately: GST audit and annual return reconciliation, replies to notices, appeals, refunds, income tax, TDS, PF and ESIC.

Ending the service

Either side can stop with one month's notice. We hand over your records and the returns filed in the last 12 months.

Confidentiality

We keep your business information confidential, and handle personal data as set out in our privacy policy.

Disputes

We will try to settle any disagreement by talking first. These terms are governed by Indian law, and courts at Jhunjhunu, Rajasthan have jurisdiction.

Questions: [email protected] or contact us.